Shipping and Return

At BLACKBUNNY, we strive to provide a seamless shopping experience, including swift and reliable shipping services. Here are the key specifies of our shipping policy:

 

Orders are normally managed within 1-2 business days after payment confirmation. Processing may take longer during peak seasons or promotions.

 

We offer numerous shipping options to cater to your needs. Choose from standard, expedited, or express shipping at checkout.

 

Shipping costs are calculated based on your place and the selected shipping method. Enjoy free global shipping on all orders over $100.

 

Once your order is shipped, you will obtain a confirmation email with tracking information. Easily track your package to stay informed about its delivery status. 

 

Delivery times differ based on your location and the chosen shipping method. Standard shipping may take 7-14 business days, while expedited options offer faster delivery 

 

We proudly offer international shipping to bring our products to customers worldwide. Please note that customs duties and taxes may apply, and customers are accountable for these charges

 

We collaborate with reputable shipping partners to confirm the safe and timely delivery of your orders.

 

BLACKBUNNY is not liable for delays caused by unforeseen events, such as natural disasters or customs issues.

 

We want you to love your BLACKBUNNY purchase. If, for any reason, you are not satisfied, our return and exchange policy is designed to make the process hassle-free. Here’s what you need to know:

 

Returns and exchanges are conventional within 14 days of obtaining your order. To be eligible, items must be unused, in the original packaging, and with all tags attached.

 

Contact our customer support team at Contact [email protected] to initiate the return process. Clearly state the reason for the return and include your order number in your communication.

 

Customers are responsible for return shipping costs. We recommend using a trackable shipping system to ensure the safe return of the items.

 

Once we receive your returned items, we will examine them and process a refund or exchange based on your preference. Refunds will be issued to the initial payment method.

Exceptions

Some items, such as personalized or final sale items, may not be eligible for return or exchange. Please check the product description for details.

 

If you receive a damaged or improper item, please get in touch with us immediately. We will organize for a replacement or refund.

 

For any questions or help regarding returns and exchanges, feel free to reach out to our customer support team.BLACKBUNNY aims to ensure your satisfaction with every purchase, and our shipping and return policies are crafted with your convenience in mind. Happy shopping!